Technology can help you increase sales, but at what cost? Improving customer experience is just as important for sales as any kind of transaction automation. Office 365 helps you simplify processes and increase your ability to engage customers, giving them a better experience. Avvenire Solutions knows that your business wants to improve customer experience. Let us help. Contact us for more information and check out this article for tips on how to incorporate tech into your customers’ experience.
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Every company is a software company
In today’s digital world, the future of successful modern businesses depends on our ability to embrace digital transformation and to change the way we think about ourselves and our businesses.
Digital transformation: The three steps to success
When organizations integrate new tools and technologies, they may change in unexpected ways. Customers may also be affected, and they need to know the challenges they may face when adopting new technology. This article unpacks three steps to successful digital transformation and provides insights you can use to ease your customers’ transition.
London Midland Firstline Workers streamline operations and stay connected with Office 365
London Midland has a big responsibility. Keeping trains on time is a tough business, and they’re using Office 365 to empower employees to reduce downtime, make better connections with customers, and ensure safe and reliable operations. Avvenire Solutions is ready to help your business incorporate these experience-enhancing capabilities. Contact us and check out how London Midland is using Office 365 to improve their customer and employee experience.
Digital transformation with Microsoft
In this inspirational video, Microsoft CEO Satya Nadella discusses the role of technology in our lives and how people can use it to shape the future. Consider your own thoughts on technology in today’s digitally transforming world and how it is impacting your customers.
Customer Story: Marshall Public Schools
Marshall Public Schools are preparing their students for life after graduation using Windows 10 in S Mode. Students are able to gain valuable technological skills without requiring the school district to sacrifice security.
How your company’s IT group must change to support digital transformation
Keeping an organization productive can be tough but with services like App Service and Azure Cosmos DB, Xamarin, HockeyApp, and Traffic Manager, companies can build apps based on their customers’ interests and behavior.
How to Integrate Data and Analytics into Every Part of Your Organization
Data is more than a backend function. It’s a key contributor to the decisions an organization makes every day. Azure data services provides teams the tools for storage, scalable use, and cost savings that you need to stay relevant in today’s market.
Using AI to improve customer experience
While it may seem that people will never be surpassed by machines in their ability to deliver great customer service, that assumption is being challenged. Although we’re not quite there, Azure AI services have created easily integrated customer service bots, machine learning, and cognitive services that any organization can use.
Three ways Cloud solutions can benefit your workplace collaboration
With streamlined collaboration, businesses can be more efficient than ever on the cloud. With Office 365, they not only have the benefit of familiar programs like Word, Excel, and PowerPoint, but also a host of other tools like Teams, Skype, and OneDrive that enable collaboration anywhere from any device.
