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Deepen and engage customers with AI
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Toyota Motor North America Migrates 40,000 to Microsoft Teams in Three Weeks
How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready.
Allstate transforms the customer experience with Azure AI
This video showcases how Allstate is transforming customer support with artificial intelligence. With Azure Cognitive Services, Allstate is capturing insights from customer calls to enable a more seamless customer experience.
Overcoming misconceptions about open source
Driving adoption of open-source DevOps becomes easier after addressing four common myths. Myths like open source isn’t secure, or open source isn’t enterprise-grade. For debunking these and more, this infographic has the answers.
Engage employees, improve productivity, and build team cohesion
After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work.
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View: Engage employees, improve productivity, and build team cohesion
Alaska Airlines makes shopping easier
A great online shopping experience begins with great software. Alaska Airlines is using microservices, Microsoft Azure, and Windows Server Containers with Docker to launch new e-commerce features faster—in minutes versus days. Travelers get new offers sooner, which translates to happier customers and higher revenues. By running its e-commerce engine in Azure in hybrid fashion, Alaska can also scale more easily and cost-effectively, ensuring its sites run at the optimum point of performance and cost.
Nebraska Furniture Mart embraces Microsoft 365 to work smarter
The ability to work securely from anywhere already played a role in Nebraska Furniture Mart’s (NFM) digital transformation vision, but COVID-19 pushed that goal to the forefront. Decision makers at NFM chose Microsoft 365 to advance a cloud-first strategy and standardize on a single solution. Consolidating communication on a single solution like Microsoft Teams helped drive efficiency and collaboration—all while saving costs. NFM implemented Teams Rooms systems at its Omaha headquarters, and the company will soon roll out the solution across all its stores, as well as integrate Teams Phone capabilities in the future.
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H&R Block delivers with Azure DevOps and Microsoft
With recent changes in the tax industry, H&R Block made plans to stay ahead, providing seamless multichannel experiences and unifying its disparate data sources to better serve its customers. By moving its various workloads to Microsoft SQL Server 2017 and Microsoft Azure and using Azure data services, the tax provider has been able to enhance service delivery, scale to meet its peaks in demand, and accelerate innovation. Watch this video for the story.
